Your satisfaction is always our priority. We know that it is very important for you to order a dress for your special occasion. However, please note that our dresses are made to order, we will process the order as soon as payment received. Once the tailoring process has begun, there will be Labor Costs and Material Costs.

So Contact Customer Service to initiate the return process within 24 hours upon receiving your item(s).
The dresses with quality issues like wrong Size, wrong color, wrong style, and damaged condition are fully refundable. We offer 100% Refund, or re-make one, or return 50% if you keep the dress. But if we make the dress according to your specification, it turn out to be wrong, we couldn't accept return and refund. Hope you understand.

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